Construction Update
The Des Moines campus of the Central Iowa Health Care System is undergoing major construction projects intended to improve the delivery of care to veterans.  This current phase of construction required changing some of the patient parking areas.  For the safety and convenience of our veterans and visitors, we recommend using the shuttle service to and from the Des Moines campus parking lots.  When leaving the hospital, the shuttle will pick you up at the main hospital door and deliver you to your vehicle.  When arriving for your next appointment at the Des Moines campus, the best option is to use the patient drop off area at the main hospital entrance, if you are traveling with a companion.  Once the patient has been dropped off or if you are traveling alone, please follow the signs for parking and use the shuttle service to gain access to the main entrance.  Signs and maps will be available throughout the hospital and we will continue to keep you updated. For further information, please contact Public Affairs at 515-699-5850. Construction map.

About VA Central Iowa Iowa Health Care System

Since 1934, VA Central Iowa Health Care System has been improving the health of men and women who have so proudly served our nation.  We consider it an honor and privilege to serve your health care needs in any way we can.  Services are available to more than 34,000 veterans living in a 40-county area of central Iowa and northern Missouri. Learn more about Central Iowa

Suicide Prevention Lifeline

The National Suicide Prevention Lifeline has been enhanced to provide a new service for veterans in crisis.  Veterans will be connected immediately to VA Suicide prevention and mental health service professionals by calling 1-800-273-TALK (8255) and pressing 1.

Visit Mental Health  to listen to audio from the lifeline and get further information.

Can't Make Your Appointment?

When someone is unable to keep their appointments and we did not hear from them, we were unable to reschedule that time for their fellow veterans. If you can't make your appointment, let us help you re-schedule.

Contacts:

The public may contact the Joint Commission's Office of Quality Management to report any concerns or register complaints about a Joint commission-accredited health care organization by either calling 1-800-994-6610 or e-mailing to: complaint@jcaho.org

Media Inquires:
Lisa Christie, Public Affairs Officer: 515-699-5818

OEF/OIF contact:
Elisha O'Bannon, Program Manager 515-699-5404 or cell phone: 515-699-3573
Brian Ede, Case Manager 515-699-5483 or cell phone: 515-699-8938

Parking is free on each campus.

Patient Advocates:
Mindi O'Kane, Des Moines Campus: 515-699-5421
Karen Hollingshead, Knoxville Campus: 641-828-5122

Public Transportation - Metro Transit Authority: 515-699-8100

Transition Patient Advocate:
Sharon Bolinger 515-699-5409 or cell phone: 515-699-0932